Last Updated: Sept. 28, 2021
A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer's hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology.
We use different types of cookies, as described below:
Necessary - cookies that are essential to provide you with the services you have requested. For example, these include the cookies that make it possible for you to stay logged into your account and create support tickets and comments. If you set your browser to block these cookies, then these functions and services will not work for you. In particular, we won't be able to save your preferences about cookies.
Statistics - cookies that measure how often you visit our sites and how you use them. We use this information to get a better sense of how our users' engagements and to improve our sites and apps, so that users have a better experience. We also use third-party cookies to help with performance.
Preferences - cookies that are used to recognise you and remember your preferences or settings when you return to our site, so that we can provide you with a more personalised experience. For example, the information displayed may be different depending on your location. A mix of first-party and third-party cookies are used.
It is also possible to stop your browser from accepting cookies altogether by changing your browser's cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. If you stop accepting cookies, you may have an incomplete experience of the service and we can not assure the system will work properly.